1. Data controller and contact
The data controller is CronoBem. For privacy or personal-data requests, use privacidade.cronobem@3altech.com.br.
2. What data we process
We may process:
- your account data, such as name, email and photo;
- data about the people you care for, such as name, relationship and date of birth;
- health information you record, such as appointments, exams, medications, allergies, vaccines, measurements, documents and contacts;
- technical data needed for login, security, sync and the app to work.
3. Why we use the data
The data exists so you can use the app, organize care, receive reminders and summaries, sync the device with the server when there is a connection, share or export what you authorize, and keep the service stable and secure.
4. Health data
Health information is sensitive personal data. It is processed for CronoBem's features and from what you yourself record, review or authorize in the app.
5. Who we share data with
We do not sell your data. Sharing happens only:
- when you send or export something;
- when a technical provider is needed to host, authenticate, store or sync the service;
- when the law or a competent authority requires it.
6. Artificial intelligence and privacy
When you use technology-assisted features, the content you provide may be processed by the infrastructure that runs the service. These features do not replace a professional and should be reviewed by you.
7. Storage and security
CronoBem adopts reasonable technical and administrative measures to protect data against improper access, loss or alteration. No system is completely free of risk; the app seeks to reduce those risks with controls and ongoing review.
Some information may stay on the device for offline use and be sent to the server when you sync.
8. How long we keep data
Data is kept for as long as needed for the app to work, to meet legal obligations, to provide support and to keep the service secure. You may request deletion or stop using CronoBem, subject to legal retention cases.
9. Your rights
Under the LGPD, you may request:
- confirmation that processing exists;
- access to the data;
- correction;
- anonymization, blocking or deletion, when applicable;
- revocation of consent, when that is the legal basis;
- information about sharing.
10. How to exercise your rights
Send the request through the official privacy channel: privacidade.cronobem@3altech.com.br.
To protect you and the people you care for, we may ask for extra details to confirm identity before handling requests that involve personal data.
11. Updates to this policy
These Terms of Use and this Privacy Policy may be updated. When a change is relevant, the new version will be shown in the app for reading and acceptance, and published on this page with the update date.